At Moor House residential care home, we have a dedicated team who ensure that the home is an enjoyable place to live and work. We have a diverse and talented team who excel in various specialisms whether it be our kitchen staff creating interesting and balanced meals for our residents or our care team who spend the time to get to know each resident and provide care which is bespoke whilst making an individual feel at home and at ease. Our staff was awarded an 'Good' for their care in the Care Quality Commission's last inspection on 12th September 2017:
“People continued to be treated with kindness and compassion in their day-to-day care. There was positive interaction between people and staff and people were conversing with both staff and each other. The atmosphere was very calm and relaxed. One person told us, “Staff look after me well, they are nice and they keep me clean.” Another person told us, “Staff help me to go to bed; they take off my slippers and always make sure I am comfortable.” A relative told us, “We brought my [family member] here for respite, but they loved it and wanted to stay.” People and their relatives told us that the care delivered was very good and that all staff were kind, caring and helpful. Staff interaction with people was respectful and we noted that staff called people by their preferred names, as recorded in their care plans”
Our Home Manager
Our team is headed up by Lynn Spivak, who has been with Moor House for the past 15 years. Lyn worked as a community nurse for over 10 years giving her extensive knowledge of the care industry.
“The care we provide is of the highest standard, delivered by well-trained and compassionate staff. My personal approach to care is to always listen to our residents and to strive to exceed expectations. As the residents will tell you, from afternoon tea to garden parties, we are always working hard to provide a wonderful experience for them, their friends and their families. Moor House is a much-loved home and I hope it will become a special home for you too.”